Frequently Asked Questions
Can the bus be used inside?
Absolutely! As long as there is a 7ft. x 7ft. foot entrance and permission from your venue we can roll the bus inside. We are familiar with fire code requirements for having a gas vehicle inside and are happy to accommodate with any additional venue requests.
Are you insured?
Yes, we are fully licensed and insured and can provide a Certificate of Insurance on request.
Does the bus run?
She sure does! We have been fortunate to have very few issues. However, classic VW's are not the most reliable, which is a chance we are not willing to take when we have an event to be at. We choose to tow the bus to every booking to ensure we always make it on time.
Do you print on-site?
Always! All of our packages include unlimited 2x6 photo printing. Directly after each session your guests will be able to select how many prints they'd like.
What is an "Idle Hour"
An idle hour is an extra hour the photo booth will be kept at the event but will not be operational. This assures that you are getting full use of your rental and not paying full price for expected down time.
Can we add branding on the bus?
Yes, we love this! There are a few options; we can give you the specs to get a door magnet created on your own, we can create medium scale vinyl decals in-house (1-2 colors up to 12x24 in.), or we can work with you and a local company to add larger vinyl decals or a wrap to the bus.
How much can we customize the photo strip?
Everything about the photo strip can be customized to your liking. You can choose a base template from our Photo Strip Design Library and request as many changes as you'd like. Or, if you don't see a design you want to use we can also create one from scratch.
Can we design the photo strip ourself?
Some of our corporate clients prefer to design the photo strip internally, and that's totally fine! We can provide you with the specs and even a Photoshop templates to help your team get started.
How soon should we book?
Most of our bookings are made between 6 - 12 months in advance. Spring and Fall are our most popular seasons and Saturdays are our most popular day of the week.
When do you arrive for an event?
For our standard bookings we normally arrive 1.5 - 2 hours prior to the booking start time. Please let us know if an earlier arrival is needed.
How do the payments work?
We require a 50% deposit to reserve your date, the other 50% is due no later than 30 days prior to your event. Payments can be made through our secure online booking platform.
What is your refund policy?
Deposits are non-refundable if the event date is within 6 months.
Do you travel outside of Nevada?
We do not at this time.