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Frequently Asked Questions

Can the bus be used inside?

Absolutely! As long as there is a 7ft. x 7ft. foot entrance and permission from your venue we can roll the bus inside with the engine off. We are familiar with fire code requirements for having a gas vehicle inside and are happy to accommodate any additional venue requests.

Are you insured?

Yes, we are fully licensed and insured and can provide a COI on request.

Do you print on-site?

Always! All of our packages include unlimited 2x6 photo printing. Directly after each session, your guests will be able to select how many prints they'd like. 

Are there rules in the bus?

No! Just be respectful of the bus and equipment is all we ask. We don't care if you want to bring food or drinks in the bus, try to fit as many people in as possible, etc. We will only step in if we see something that may cause potential damage.

What is an "Idle Hour"

An idle hour is an extra hour the photo booth will be kept at the event but will not be operational. This assures that you are getting full use of your rental and not paying full price for expected downtime.

Can we add branding on the bus?

Yes, we love this! There are a few options; we can give you the measurements to have a door magnet created on your own, we can create small-scale vinyl decals in-house (1-2 colors; up to 12x24 in.), or we can work with you and a local company to add larger vinyl decals or a wrap to the bus. 

We can customize the photo strip?

Yes, everything about the photo strip can be customized to your liking. You can choose a base template from our Photo Strip Design Library and request as many changes as you'd like. Or, if you don't see a design you want to use we can also create one from scratch.  We happen to have a graphic designer on the team.

Can we design the photo strip ourselves?

Some of our corporate clients prefer to design the photo strip internally, and that's totally fine! We can provide you with the specs and Photoshop templates to help your team get started.

How soon should we book?

Most of our bookings are made between 6 - 12 months in advance. Spring and Fall are our most popular seasons and Saturdays are our most popular day of the week.

When do you arrive for an event?

For our standard bookings, we arrive 1 - 2 hours prior to the booking start time. Please contact us before booking if an earlier arrival is needed.

How do the payments work?

We require a 50% deposit to reserve your date, the other 50% is due no later than 30 days prior to your event. For large-scale events or events booked within 45 days of the date, we require full payment. Payments can be made through our secure online booking platform. 

What is your refund policy?

Deposits are non-refundable if the event date is within 6 months.

Do you travel outside of Nevada?

We do not at this time. 

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