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Frequently Asked Questions

Can the bus be used inside?

Absolutely! As long as there is a 7ft. x 7ft. foot entrance and permission from your venue we can roll the bus inside. We are familiar with fire code requirements for having a gas vehicle inside and are happy to accommodate with any additional venue requests.

Does the bus run?

She sure does! However, classic VW's are not the most reliable, which is why we choose to tow the bus to every event to ensure we always make it to your event.

Are you insured?

Yes, we are fully insured and can provide a Certificate of Insurance on request.

How soon should we book?

Most of our bookings are made between 6 - 12 months in advance with Spring and Fall being our most popular seasons and Saturday being our most popular day.

Do you print on-site?

Yes, all of our packages include unlimited 2x6 photo printing on-site. 

When do you arrive for an event?

For our standard bookings we arrive 90 minutes prior to the booking start time. 

What is an "Idle Hour"

An idle hour is an extra hour the photo booth will be kept at the event but will not be operational. This assures that you are getting full use of your rental and not paying full price for expected down time.

How much can we customize the photo strip?

Everything about the photo strip can be customized to your liking. You can chose a base template from our Photo Strip Design Library and request as many changes as you'd like. Or, if you don't see a design you'd like to use we can also create one from scratch. 

Can we design the photo strip ourself?

Some of our corporate clients prefer to design the photo strip internally, and that's totally fine! We can provide you with the specs and Photoshop templates to help your team get started.

Can we add branding on the bus?

Yes, there are a few options for this. We can give you the specs to get a door magnet created on your own, we can create smaller vinyl decals in-house (12x24 in.) to add to the bus, or we can work with you and local company to add larger vinyl decals or a wrap to the bus. 

How do the payments work?

We require a 50% deposit to reserve your date, the other 50% is due no later than 30 days prior to your event. Payments can be made through our secure online booking platform. For multi-day events, we require a payment in full upon booking.

What is your refund policy?

Deposits are non-refundable if the event date is within 6 months.

Do you travel outside of Nevada?

We do not at this time. 

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